B. Turner sent me a basket of questions to consider for this first “Ask the Communications Coach” post:
B. Turner: We both mentioned Pecha Kucha on the HBR blog today, one of my questions is (besides 20×20) what are other tools and methods for communicating complex ideas in limited time? What tools or tricks do you employ? A rhetorical question I have is why do we ask people who cannot present — whether they be engineers or human resources — to make presentations? Does the owner of the content have to be the presenter?
Nice series of questions here, B. Turner. Allow me to respond in two parts:
Continue reading “Ask the Communications Coach” Vol 1., No. 1: Simplifying complex information; experts as presenters →
I’m really pleased with the quality of questions received for this feature. Please keep those great questions coming. Here’s the latest installment of “Ask the Crisis Manager.”
S. Wallace: My client has done a lot of very good work for his company, but it’s the one negative thing he did that’s popping up at the top of the Google searches. How can I get that one negative thing moved down on the Google results so that it’s not top of mind for people?
Continue reading “Ask the Crisis Manager” Vol. 1, No. 2: Search engine results and planning for nonprofit/educational sector →
With this post, I’m launching a regular segment on this blog called “ask the crisis manager.” Here, I will attempt to address any relevant question thrown my way. Start sending me your questions through Twitter direct messages, or through the “Contact / Ask” form. (I’ll also respond to “ask the communications coach” questions, if you’re so inclined.)
The main goal of this feature is to help readers gain insights on an experienced crisis management mindset — which is rooted in credibility, focus and imagination. I also hope this feature will be an ongoing, stimulating experiment for me.
Continue reading “Ask the Crisis Manager” Feature →
Crisis management. Communications coaching.
