I hope you enjoyed the first half of this list.
Here is the sequel of common barriers to having a practical, actionable crisis plan.
Continue reading The Disabling Dozen (Part 2 of 2): Common Crisis Plan Impediments
I hope you enjoyed the first half of this list.
Here is the sequel of common barriers to having a practical, actionable crisis plan.
Continue reading The Disabling Dozen (Part 2 of 2): Common Crisis Plan Impediments
Quick – what’s worse: having no crisis plan, or having an unwieldy crisis plan?
Consider that the latter is worse for an organization that lets its fate ride solely on the contents of that plan, without cultivating an experienced team to execute its clunky contents. In other words: it’s a bad plan to trust only a plan; it’s disastrous if the written plan isn’t actionable.
Crisis managers should review of their written plans against this checklist of worst practices to see if a re-write is due:
Continue reading The Disabling Dozen (Part 1 of 2): Common Crisis Plan Impediments
You may have heard me say this before: crisis simulations are not trainings. Simulations are great exercises to identify gaps for improvement. Participants may get tangential experience through artificially applied heat and time pressure. But do simulation participants emerge as better crisis managers? Probably not.
Trainings, when done well, are customized improvement labs. Covering each component of a crisis management capability requires different modules of training…. Continue reading Crisis Management Training: Choose Wisely