Category Archives: “Ask the communications coach”

“Ask the Communications Coach” Vol 1., No. 1: Simplifying complex information; experts as presenters

B. Turner sent me a basket of questions to consider for this first “Ask the Communications Coach” post: 

B. Turner:   We both mentioned Pecha Kucha on the HBR blog today, one of my questions is (besides 20×20) what are other tools and methods for communicating complex ideas in limited time?  What tools or tricks do you employ?  A rhetorical question I have is why do we ask people who cannot present — whether they be engineers or human resources — to make presentations?  Does the owner of the content have to be the presenter?

Nice series of questions here, B. Turner.  Allow me to respond in two parts:

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“Ask the Crisis Manager” Feature

askWith this post, I’m launching a regular segment on this blog called “ask the crisis manager.”  Here, I will attempt to address any relevant question thrown my way.  Start sending me your questions through Twitter direct messages, or through the “Contact / Ask” form.   (I’ll also respond to “ask the communications coach” questions, if you’re so inclined.)

The main goal of this feature is to help readers gain insights on an experienced crisis management mindset — which is rooted in credibility, focus and imagination.  I also hope this feature will be an ongoing, stimulating experiment for me. 

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