James has more than a dozen years of specialized experience in issues/crisis management, crisis training, communications training, corporate public relations, and global corporate communications. 

His crisis counseling expertise spans a wide variety of challenges, including: 

• aircraft incidents
• alcohol responsibility
• animal welfare
• banking/commerce issues
• change management
• consumer health/safety
• corporate governance
• employee health/welfare
• environmental stewardship
• event preparedness
• facility safety/security
• fair housing
• investigative reporting
• labor action
• litigation
• marketing scrutiny
• product quality/reliability concerns and recalls
• technology failures
• telecommunications issues
• tragic events